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HealthMetrics Members

I get access to HealthMetrics through my employer

Frequently Asked Questions

  • How do I look for HealthMetrics Panel?
  • Is there anything I need to take note of before visiting a HealthMetrics panel?
  • Is there a medical card for HealthMetrics members?
  • Do I really need to stick the sticker on my IC/ driving license/ passport?
  • Can I stick the sticker on my dependant's IC/ driving license/ passport?
  • I do not have a HealthMetrics sticker/ I lost the HealthMetrics sticker. Whom do I request it from?
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FAQ on Reimbursement Claims

  • How long does the reimbursement claim take to process?
  • Can I submit a claim for other types of benefits & other expenses such as parking?

FAQ on Specialist & Guarantee Letters

  • How much will the guarantee amount be?
  • Can I pre-apply my outpatient GL at the panel hospital?
  • Do I need to make payment for the treatment received?
  • How many GL can I apply at one time?
  • Can I make an appointment with a specialist via the HeatlhMetrics Mobile App?

HealthMetrics Application

  • HealthMetrics Mobile App - Downloading the Mobile App
  • User Account Registration and Activation
  • Viewing Your Benefit & Past History
  • Finding a Panel
  • Viewing Notification
  • Account Setting
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