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  2. Panel Partners (Outpatient Specialist)

Panel Partners (Outpatient Specialist)

I am in charge of outpatient specialist visits in the hospital or medical centre

New Panel Partners - Welcome to HealthMetrics!

  • (Specialist Panel) I'm new to the HealthMetrics portal/system and I need help on how to use the system/portal for outpatient cases for HealthMetrics patients.

Health Screening

  • Health Screening - System/portal User Guide
  • Health Screening - Video User Guide
  • FAQ - Health Screening Service Level Agreement (SLA)
  • FAQ - Can I check a patient’s covered or uncovered tests before their appointment?
  • FAQ - When should the patient be checked in?
  • FAQ - How to Request for a Guarantee Letter
See all 14 articles

Frequently Asked Questions (Guarantee Letter)

  • Request top-up for an outpatient GL
  • How to reply medical query submitted by HealthMetrics for outpatient GL/outpatient specialist claim?
  • Can panel hospital request for late claim submission for expired outpatient GL?

Outpatient Related

  • Request for adjustment of an outpatient specialist claim
  • Check-In to obtain Approved Guarantee Letter
  • How do I apply outpatient GL from panel specialist/hospital's portal?

Frequently Asked Questions (General)

  • Request manual outpatient GL if HealthMetrics portal/system is down.
  • How do I submit claim?
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