FAQ - How to Add New Doctor

During claim submission, hospitals are required to select the attending doctor’s name from the system.
If the attending doctor’s name is not available in the list, the hospital must add the doctor to the portal first before proceeding with the claim submission.

Step by Step 

1.) Navigate to the General Tab and click on the Doctors / Add New Doctor tab on the portal.



2.) Kindly click the + Create new doctor button on the top right to add a new doctor in the portal/system. 



3.) Fill in the details in the pop-up box to complete the required doctor details (e.g., full name, MMC/MDC no., panel locations). Then click on Save.



4.) If an edit is required, kindly go to the Doctor List table and click the green “Actions” button to edit or delete the doctor’s details, whichever is necessary.



By ensuring the attending doctor’s details are correctly added and maintained in the system, hospitals can avoid delays and ensure a smooth claim submission process.

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To view and understand more, please see below (sign-in required): 
1. FAQ - How to Submit a Claim
2. FAQ - Health Screening Service Level Agreement (SLA)