Discontinuation of Cheque Deposit Service via Cheque Deposit Machine at all Citibank Branches

Kindly be informed that following the consolidation & acquisition of Citibank’s consumer banking service by UOB, Citibank has discontinued their Cheque Deposit Service via Cheque Deposit Machine at all former Citibank branches.

Moving forward, Citibank is only accepting cheque payments in the below 2 ways moving forward:

1. Deposit cheques into dropbox located at the Citibank HQ - Jalan Ampang branch 
2. Mail-in cheques to Citibank’s Jalan Ampang branch 

Attn: Kanapathy-Raju Danapal / Soo Wan Ching

Citibank Berhad
Level 19, Branch Services,
Menara Citibank,
165 Jalan Ampang,
50450 Kuala Lumpur

With this change in effect, we would recommend for cheque payments to be made to our Public Bank Account instead for ease of access, as per below details:

Bank: Public Bank
Bank Account Name: HealthMetrics Sdn Bhd
Bank Account Number: 3198394930

For all cheque payments - it is imperative to send us the payment advice for our acknowledgement, otherwise, additional processing times may apply accordingly.

As for payments through online transfer (through GIRO/Rentas option ONLY and NOT INSTANT TRANSFER) - this service remains unchanged and thus we would highly recommend clients move towards with the method of online transfer - to the respective Virtual Account Numbers (VAN) attached in our invoices for quicker payment updates and to prevent any delays in payment updates moving forward.