How do I apply for an outpatient GL?

You can apply outpatient guarantee letter (GL) via the HealthMetrics mobile app.

1. Launch your HealthMetrics mobile app
2. Go to the menu on top left corner 
3. Select Guarantee Letter
4. Select Apply a new Guarantee Letter
5. At Patient, select the correct individual (principal/dependent) who is visiting the doctor
6. At Specialist discipline, select the correct specialist discipline
7. Select the correct panel
8. Select Next
9. Select the appointment date if you have an appointment date. Otherwise, select Next
10. Upload supporting documents (Referral letter/appointment card/prescription note) **Note: If supporting document is not required as per company policy, employee can simply upload a random photo/document allow the next process to go through**
11. Select Next
12. Read the authorisation & indemnity section
13. Tick if you agree to the terms and conditions of the authorisation and indemnity section above
14. Select Review to go through employee's application again. Make sure that everything selected is correct
15. Check the box: I agree that the information provided is correct and accurate
16. Check the box: I have attached clear shot of the referral letter or appointment card
17. Select Submit