Is there a way for me to check my claim status if I do not use the HealthMetrics mobile app to submit my NPR claims?

Unfortunately no.

You will only receive payout notification from our partnered bank if you include your email address in manual NPR claim form and if you use the manual NPR claim route (different from submitting NPR claim via mobile app).

Hence, we strongly advise to submit your claim using the HealthMetrics mobile app, as our app allows you to check the status of the claim and you will also receive a notification when payout is successful.