Request manual inpatient add on/top up request if HealthMetrics portal/system is down.

1. Download and complete the attached form at the bottom of this article below:
   
   1. Top-up Add-on guarantee request form
      
      
2. Complete and sign & stamp the downloaded form.
   
   
3. Email the completed form to [e-mail]  
   
   
4. Please initiate a chat at the below right-hand corner of the portal or WhatsApp us at [phone] to inform us that you have emailed the completed forms and requested for an initial GL.